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Managing your water supplies for you

 

On your side

At DB Group we work with you and your existing water supplier in order to ensure that your business obtain best value from your existing or new agreement. We’ve been in the competitive water market place for 10 years and have grown to become one of the leading consultants within the water industry. We don’t just provide impartial, independent advice – we are fully on your side. We will advise your business and work with your supplier, in order to deliver the best possible outcomes for YOU and your business.

Peace of Mind

From managing your portfolio and ensuring all bills are correct all the way through to alerting you of consumption concerns and providing options to resolve. We are here to support you throughout your water contract and advise throughout on all aspects of water use and billing. Providing you with the comfort and knowledge that these supplies are in the best of fitness and that you always have someone you can turn to, whenever required.

Getting together

This service can be utilised immediately following our bespoke procurement process or even midway through your existing contract. If you have a problem or would appreciate our support to help review and optimise your water supplies, please get in touch with DB Water and we can begin planning how to make these supplies and suppliers work harder for you.

  • Dedicated Account Management: a face to the name, no generic mailboxes, working for you
  • Bill Validation: systems identify, analyse and resolve errors by carrying out over 100 separate checks
  • Query Management: escalation and management through to resolution of issues directly on your behalf
  • Portal: a multi-site client can access their full portfolio in one online portal including document management per site
  • Budget reports: analysis of spend, consumption, ROI project reports, site level usage, portfolio review, regional variances and forecasts and more
  • Site works: we provide the full install and sign off for your property any infrastructure upgrades i.e. cabling, pipework and meters etc.
  • Smart Metering: accurate, real time metering leading to actual invoices, consumption behaviour patterns at site or estate level

  • Glenmuir

    DB Comms has been one of our trusted technology advisors for several years, they’ve always gone the extra mile to understand our business and offer solutions that fit our requirements. As a result, myself and my fellow Directors would have no hesitation in recommending DB Comms to any other company looking to review and upgrade their current technology solutions.

    — Fiona Barclay, Finance Director

  • Vittoria

    DB Comms have really become part of Team Tony and they look after all my comms and advise on how I can improve communications with our guests and suppliers. They take ownership and responsibility and another important part of my business put to bed – another thing I don’t need to worry about.

    — Tony Crolla, Owner Vittoria

  • Get Digital Scotland

    “DB Comms have been extremely helpful, responsive and supportive of this project. They have enabled
    us to quickly deliver digital access to the people we support. This will change lives.”

    — Jamie Trout, Digital Inclusion Programme Manager

  • Knight Frank

    DB and their sub-contractor were very accommodating and flexible in their approach allowing the project to be completed within an acceptable timescale.  DB Group met the needs of the project and provided a service with very limited disruption to our tenants

    — Sandra MacDonald, Site Building Manager

  • Scottish Council for Voluntary Organisations (SCVO)

    DB Comms understood our requirements and future vision for Enterprise voice via the Cloud. They demonstrated excellent knowledge of the Teams Direct. Routing product and how to implement this in a way that would work best for us…

    — Ian Horsburgh / IT Manager SCVO

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