ON YOUR SIDE
We build strong relationships with all the suppliers we currently work alongside.
Holding regular meetings with energy suppliers, we rank them in a league table to plot both price and service competitiveness and happily share this with customers and suppliers alike. This enables suppliers to better understand customer requirements, and provides a positive, combined approach to query management or new service ideation.
PEACE OF MIND
We manage your portfolio from multi-sites to single meters. We ensure consumption is recorded correctly, leading to accurate bills. For certain meter types, you will be provided access to a portal to check your own site and usage information.
For any issues, we actively manage these through to resolution on your behalf. We understand the escalation process of each supplier and follow the rules and work with institutes such as the Ombudsman Services and Citizens Advice where necessary to get your problem fixed on your behalf.