It’s a safe bet that your business uses multiple methods of communication every single day. From email and instant messaging to phone calls and video, customers of today expect to be able to contact you in a way and at a time that suits them. In order to thrive, your business, has to give your staff the communication tools to help them be responsive, adaptable and reliable.
For many businesses, the good old trusty telephone is still the predominant method of communication with customers, however if your phone system isn’t smart, you could be throwing away customers, reputation and money, a troublesome trio for any business.
So how can you make sure your communications model is future fit and enables you to be responsive, mobile, adaptive, and at the forefront of your industry?
A move away from the way things were
Many businesses still operate a with traditional PBX Phone System, typically running over Analogue or ISDN phonelines, these types of lines are scheduled to be switched off in 2025. PBX Phone Systems used to be fit for purpose when they first came into use, however in an evolving world these legacy systems have become inflexible, expensive to upgrade and in the main, their features and functionalities do not embrace todays demand for mobile and remote working.
How will Hosted Voice / Unified Communications help my business?
Here are just a few of the ways that a Hosted Voice / Unified Communications systems will help you save money and grow your business:
Only pay for what you need
Hosted Voice / Unified Communications are hosted remotely, and you pick and choose the services you require, and pay for only those.
Work smarter, anywhere
Hosted Voice / Unified Communications allows your employees access to all the communication tools they have in the office – wherever they are and whenever they need to.
Expand internationally – at the touch of a button
Need contact details in another country? Get it simply and quickly, with your Hosted Voice / Unified Communications – having a physical office or equipment in another country is a necessity of the past.
Open up to collaboration
You can now integrate multiple communications and collaboration services into a single solution, enabling you to deliver the seamless experiences that your employees and your customers increasingly expect.
Keep up productivity
Hosted Voice / Unified Communications solutions are built with features and infrastructure specifically designed to limit any downtime and ensure you are online 24 hours a day, seven days a week.
Let your team focus on what they’re supposed to
Because we manage and maintain your Hosted Voice / Unified Communications solution on your behalf, your IT team are free to focus on their area of expertise.
Hosted Voice / Unified Communications transforms your business making it truly fit for the future, contact one of the DB Group experts on 01506 848 848 to discuss how Hosted Voice / Unified Communications can help you make money, instead of wasting it.