Forms & Support

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Scotland FAQ & Support

Am I Eligible For Charitable Exemption?

How Do I Apply For Trade Effluent Consent?

I Am A New Business Owner, I Thought I Paid For My Water Through Council Tax?

I Think I Have A Leak, What Do I Do?

What Is Surface Water Drainage?

Do I Have To Pay For Water If My Property Is Vacant?

How Do I Make A Complaint To The Ombudsman?

You can only raise a complaint with Ombudsman if you have previously made the complaint request with your supplier. If complaint has been raised, select here for next steps:

England FAQ & Support

How Do I Apply For Trade Effluent Consent?

I Am A New Business Owner, I Thought I Paid Direct To Wholesaler?

I Think I Have A Leak, What Do I Do?

What Is Surface Water Drainage?

Do I Have To Pay For Water If My Property Is Vacant?

How Do I Make A Complaint To The Ombudsman?

You can only raise a complaint with Ombudsman if you have previously made the complaint request with your supplier. If complaint has been raised, select here for next steps:

Make a complaint | CCW

Resolve a Deadlocked Water and Sewerage Complaint – WATRS

What our customers say

Glenmuir

DB Comms has been one of our trusted technology advisors for several years, they’ve always gone the extra mile to understand our business and offer solutions that fit our requirements. As a result, myself and my fellow Directors would have no hesitation in recommending DB Comms to any other company looking to review and upgrade their current technology solutions.

— Fiona Barclay, Finance Director

Vittoria

DB Comms have really become part of Team Tony and they look after all my comms and advise on how I can improve communications with our guests and suppliers. They take ownership and responsibility and another important part of my business put to bed – another thing I don’t need to worry about.

— Tony Crolla, Owner Vittoria

Get Digital Scotland

“DB Comms have been extremely helpful, responsive and supportive of this project. They have enabled
us to quickly deliver digital access to the people we support. This will change lives.”

— Jamie Trout, Digital Inclusion Programme Manager

Knight Frank

DB and their sub-contractor were very accommodating and flexible in their approach allowing the project to be completed within an acceptable timescale. DB Group met the needs of the project and provided a service with very limited disruption to our tenants

— Sandra MacDonald, Site Building Manager

Scottish Council for Voluntary Organisations (SCVO)

DB Comms understood our requirements and future vision for Enterprise voice via the Cloud. They demonstrated excellent knowledge of the Teams Direct. Routing product and how to implement this in a way that would work best for us…

— Ian Horsburgh / IT Manager SCVO

Scotland FAQ & Support

What Is My Rateable Value?

Am I Eligible For Charitable Exemption?

What Is Trade Effluent?

How Do I Apply For Trade Effluent Consent?

I Am A New Business Owner, I Thought I Paid For My Water Through Council Tax?

I Think I Have A Leak, What Do I Do?

What Is Surface Water Drainage?

Do I Have To Pay For Water If My Property Is Vacant?

How Do I Make A Complaint To The Ombudsman?

England FAQ & Support

What Is My Rateable Value?

Am I Eligible For Exemption?

How Do I Apply For Trade Effluent Consent?

I Am A New Business Owner, I Thought I Paid Direct To Wholesaler?

I Think I Have A Leak, What Do I Do?

What Is Surface Water Drainage?

Do I Have To Pay For Water If My Property Is Vacant?

Do I Have To Pay For Water If My Property Is Vacant?

How Do I Make A Complaint To The Ombudsman?

What our customers say

Glenmuir

Vittoria

Get Digital Scotland

Knight Frank

Scottish Council for Voluntary Organisations (SCVO)