Hosted Voice replaces what you would deem as “traditional telephone services” from your phonelines, calls packages, phone numbers and hardware. No longer will you have to pay for expensive upgrades or system expansion, instead you receive a powerful feature-rich phone system in the cloud, for one fixed monthly rental.
Work your way
Immediately benefit from a cheaper and more flexible phone service, we can also help you improve your organisation’s image, with intelligent call routing, on hold marketing messaging and excellent call quality. Remote and Flexible working is at the heart of what we do, with PC and Smartphone applications that help you embrace the anywhere / anytime demands of modern business.
You can add new users to your Hosted environment almost instantly, create departments, set up and amend calling groups, add user or group voicemail, deploy softphones, add hardware, amend your business schedules – anything really, in an instant, simple.
Whether it’s a named storm or something more sinister there can be many reasons you might need to close your offices. When your phone system is in the cloud, adding diverts, re-routing your calls, to any number or any device, is simple.
- Unified Communications – your choice of voice, video and chat across all your business devices
- Increased Mobility – Work your way, with a single number across office, softphone or mobile extension
- Improved Customer Experiences - Intelligent Call Routing, Call Queuing, Comfort messaging, In call announcements
- Call Recording and Compliance - Company Call Recording, End User Recording, MiFID II, PCI Compliance
- Advanced statistics & reporting - helps allocate resources to the right places and drive sales and improve customer services
- Real time presence - Know if your team are available for a call, instant chat or collaboration session
- Unified voice messaging – Simple voicemail across all users, devices and groups
- Number portability - Keep all your phone numbers the same and easily add new ones
- Scale-ability - Add new users, new extensions, modify hunt groups, set up call plans and schedules almost instantly