[vc_row][vc_column][vc_row_inner el_class="container"][vc_column_inner][ultimate_heading main_heading="Support Available" main_heading_style="font-weight:bold;" main_heading_margin="margin-bottom:30px;" margin_design_tab_text=""][/ultimate_heading][vc_column_text]We can help you find and contact your supplier anywhere in the UK.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" content_placement="middle" el_class="container"][vc_column_inner][vc_column_text el_class="buttontext"]Who is my wholesaler? You can find out here:[/vc_column_text][vc_btn title="Find out here" align="center" link="url:https%3A%2F%2Fwww.water.org.uk%2Fadvice-for-customers%2Ffind-your-supplier%2F" el_class="waterhub_cta"][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" content_placement="middle" el_class="container"][vc_column_inner][vc_column_text el_class="buttontext"]Who is my retailer?[/vc_column_text][vc_btn title="We can help" align="center" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fcontact%2F" el_class="waterhub_cta"][/vc_column_inner][/vc_row_inner][ultimate_spacer height="50"][vc_row_inner el_class="container"][vc_column_inner width="1/2"][bsf-info-box icon_type="custom" icon_img="id^5559|url^https://dbgroupeurope.com/wp-content/uploads/2021/11/wales-3.png|caption^null|alt^null|title^wales (3)|description^null" img_width="70" icon_style="circle" icon_color_bg="#1c98d5" title="Wales" hover_effect="style_2" pos="top" el_class="suppliersupportcountries"]If your site is in Wales, your provider is likely to be Dwr Cymru, Welsh Water, but some postcodes cross the border with English suppliers. If you’re still unsure.[/bsf-info-box][vc_btn title="We can help" align="center" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fcontact%2F" el_class="waterhub_cta"][/vc_column_inner][vc_column_inner width="1/2"][bsf-info-box icon_type="custom" icon_img="id^5557|url^https://dbgroupeurope.com/wp-content/uploads/2021/11/scotland-1.png|caption^null|alt^null|title^scotland (1)|description^null" img_width="70" icon_style="circle" icon_color_bg="#1c98d5" title="Scotland" hover_effect="style_2" pos="top" el_class="suppliersupportcountries"]A full list of Scotland Licensed Providers can be found at:[/bsf-info-box][vc_btn title="Click here" align="center" link="url:https%3A%2F%2Fwww.scotlandontap.gov.uk%2F" el_class="waterhub_cta"][/vc_column_inner][/vc_row_inner][ultimate_spacer height="30"][vc_row_inner el_class="container"][vc_column_inner width="1/2"][bsf-info-box icon_type="custom" icon_img="id^5558|url^https://dbgroupeurope.com/wp-content/uploads/2021/11/england-1.png|caption^null|alt^null|title^england (1)|description^null" img_width="70" icon_style="circle" icon_color_bg="#1c98d5" title="England" hover_effect="style_2" pos="top" el_class="suppliersupportcountries"]A full list of English Water Retailers can be found at:[/bsf-info-box][vc_btn title="Open water" align="center" link="url:http%3A%2F%2Fopen-water.org.uk%2F" el_class="waterhub_cta"][/vc_column_inner][vc_column_inner width="1/2"][bsf-info-box icon_type="custom" icon_img="id^5560|url^https://dbgroupeurope.com/wp-content/uploads/2021/11/ireland-2.png|caption^null|alt^null|title^ireland (2)|description^null" img_width="70" icon_style="circle" icon_color_bg="#1c98d5" title="Ireland" hover_effect="style_2" pos="top" el_class="suppliersupportcountries"]If your site is in Northern Ireland, your supplier is Northern Ireland Water.[/bsf-info-box][/vc_column_inner][/vc_row_inner][ultimate_spacer height="30"][vc_row_inner el_class="container"][vc_column_inner][vc_column_text]Having trouble contacting your supplier?
DB Group customers have access to full case management of all supplier queries.
If you’d like our help with this, click here.

I want to switch supplier?
We can go to market on your behalf and provide you with a variety of options.
If you’d like our help with this, click here.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

[vc_row][vc_column][vc_row_inner el_class="container"][vc_column_inner][ultimate_heading main_heading_style="font-weight:bold;" main_heading_margin="margin-bottom:30px;" margin_design_tab_text=""][/ultimate_heading][vc_column_text]DB Group are Scotland’s leading consultancy for water, with over 13 years’ experience helping business customers in deregulated water markets. We manage over 3,000 sites across the UK, simplifying water for our customers.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="container"][vc_column_inner][ultimate_heading main_heading="How can we help?" main_heading_style="font-weight:bold;" main_heading_margin="margin-bottom:30px;"][/ultimate_heading][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="container"][vc_column_inner width="1/2"][vc_single_image image="5715" img_size="full" alignment="center" onclick="custom_link" el_class="waterhubimage" link="https://dbgroupeurope.com/services/water/water-procurement/"][vc_column_text el_class="water-hub-home-heading"]

Help reduce my water costs

[/vc_column_text][vc_column_text]We will provide a completely independent assessment of the current market and provide you with recommendations for suppliers based on both price and quality of service[/vc_column_text][vc_btn title="Read More" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fservices%2Fwater%2Fwater-procurement%2F|title:Water%20Procurement" el_class="waterhub_cta"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="5716" img_size="full" alignment="center" onclick="custom_link" el_class="waterhubimage" link="https://dbgroupeurope.com/services/water/water-supplier-management/"][vc_column_text el_class="water-hub-home-heading"]

Help manage my water supplier

[/vc_column_text][vc_column_text]We can simplify water for your business by consolidating suppliers, contracts & managing your portfolio changes, and carrying out all supplier interactions on your behalf.[/vc_column_text][vc_btn title="Read More" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fservices%2Fwater%2Fwater-supplier-management%2F|title:Supplier%20Management" el_class="waterhub_cta"][/vc_column_inner][/vc_row_inner][ultimate_spacer height="30"][vc_row_inner el_class="container"][vc_column_inner width="1/2"][vc_single_image image="5717" img_size="full" alignment="center" onclick="custom_link" el_class="waterhubimage" link="https://dbgroupeurope.com/services/environmental/efficiency/water-conservation/"][vc_column_text el_class="water-hub-home-heading"]

Help reduce my consumption

[/vc_column_text][vc_column_text]We can support your business with a water strategy and expert advice on how to minimise consumption and costs whilst maximising efficiency. We have a dedicated in-house Environmental team who deliver this service.[/vc_column_text][vc_btn title="Read More" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fservices%2Fenvironmental%2Fefficiency%2Fwater-conservation%2F|title:Water%20Converstion" el_class="waterhub_cta"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="5772" img_size="full" alignment="center" onclick="custom_link" el_class="waterhubimage" link="https://dbgroupeurope.com/db-water-hub/services/"][vc_column_text el_class="water-hub-home-heading"]

Water Hub

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Our free independent source of help with all things water[/vc_column_text][vc_btn title="Read More" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fdb-water-hub%2Fservices%2F|title:Water%20Hub" el_class="waterhub_cta"][/vc_column_inner][/vc_row_inner][vc_separator color="custom" border_width="2" el_width="80" accent_color="#1c98d5"][/vc_column][/vc_row][vc_row][vc_column][ultimate_spacer height="30"][vc_row_inner equal_height="yes" content_placement="middle" el_class="container"][vc_column_inner width="1/2"][vc_single_image image="4868" img_size="full" alignment="center" el_class="waterhubcta"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]

Get in Touch

[/vc_column_text][vc_btn title="Contact Kirsty" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fkirsty-christie%2F|title:Head%20of%20DB%20Water%20%E2%80%93%20Kirsty%20Christie" el_class="waterhub_cta"][vc_btn title="Get me a quote" link="url:https%3A%2F%2Fdbgroupeurope.com%2Fwater-quote-form%2F|title:Get%20a%20quote" el_class="waterhub_cta waterhub_btn_2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

On Sunday 5th of September 2021, a few colleagues at DB Group took part in charity Social Bite’s "Break the Cycle” Campaign with Olympian Sir Chris Hoy, cycling 60 miles from Glasgow to Granton, Edinburgh.

Social Bite is a social enterprise, a movement to end homelessness across the UK. Beginning in 2012, their enterprise has grown from strength to strength. From organising a range of fundraisers and projects to beginning their Social Bite Village project. This project involves creating a small village, made of prefabricated houses and a community hub. The aim is to give people struggling from homelessness to give them support and a sense of community.

Break the Cycle aims to create two more social bite villages, one based in Glasgow and one based in London. The purpose is to put empty land to use to build villages to support those affected by homelessness. The fundraising will also go towards Mental Health Support and Social Bite's overarching mission for ending homelessness.

When we at DB Group saw this opportunity, we were eager to help support their message and raise funds. We had 3 colleagues take part - Kirsty Christie, Head of DB Water, Ian Pritchard, Account Manager, and Paul Farrell, Account manager. All our colleagues worked hard and trained hard for the big cycle.

To support our DB cycling team, the rest of the team got stuck in by taking part in an in-house fundraiser. On Friday 3rd September, we held our own Virtual Race Day, where we raised donations for the cause. Altogether, we raised £1,188, bringing up into one of the Top 20 Teams for Social Bite!

Our cyclists did a fantastic job on the day and were lucky enough to meet Sir Chris Hoy after their hard work. Unfortunately, one of our members were unable to attend in person although was able to take part from home and done a great job from home.

Homelessness is a serious issue in society. We are proud we took the opportunity to help support this cause and will continue to do so in future.

DB Group was also featured in the Linlithgow Gazette and the Edinburgh Evening News for our participation in Social Bite’s cycling event.

Read the Articles

You can find our feature in the Linlithgow Gazette here.

You can find us featured in Edinburgh Evening News here.

Further Reading

Read Social Bite’s Statistics so far from The Social Bite Village here.

Read on Social Responsibility at DB Group here.

As the UK begins to transition out of restrictions, the question of returning to the office is one of great interest. Since the pandemic began, millions of workers have moved to working from home and employers have been encouraged to promote flexible working. But what does ‘flexible working’ really mean and how is this something your business can adopt without sacrificing productivity?

Is Office Working a thing of the past?

Many companies have thought about the future and how office working may be impacted. Take Microsoft Teams for example, pre pandemic it had around 32 million daily users. By October 2020, this had grown to 115 million daily users and has continued to grow to 145 million daily users. This shows that businesses are taking work online and with the flexibility of Microsoft Teams, it’s not hard to understand why.

Microsoft Teams for Business:

Microsoft Teams is a service that was launched in 2017 and has evolved over time. Microsoft Teams allows you and your team to communicate through calls, video conferencing and messaging. You also have the ability to share your screen. This allows you to still meet ‘face to face’ with colleagues and even external clients. DB Comms can also help your business use Microsoft Teams as a cloud-base phone system to replace your old-style ISDN/PSTN phone lines, something that will need done as we approach the 2025 switch off. (Read more about Direct Routing)

Cloud-Voice – The Complete Package?

With Openreach’s ‘Big Switch Off’ looming, businesses are now beginning to take the required steps to future proof their businesses phone systems, in preparation of losing their old-style ISDN/PSTN phone lines. This is a daunting time, something that has been so standard in our lives will be completely gone in the next 3 & ½ years. However, cloud-voice phone systems, such as Horizon or the new PhoneLine+, have been created to really embody flexibility. Now, the next step allows users to make calls ANYWHERE, as long as the user has an internet connection. The evolution of mobile & desktop apps allows user to call from a landline number from any device that is connected to the internet. It also allows businesses to utilise a mobile data connection as a back up incase of any broadband issues, meaning the business can be contacted at all times.

Customer Success stories –

One of our customers was still using an old-style phone line with an additional line for his old fax. He also had multiple handsets throughout his workshop for someone to always be on hand to answer. By looking into cloud-based solutions, we found that we could streamline his services and save him money by migrating his traditional phone line number to our Cloud Voice platform. Furthermore, he benefited from additional features like scheduling, time of day routing, voicemail to email, music on hold, all of which made is system more aligned to his business, enhancing his brand and added to his customers experience.

This meant our customer was saving money, making life easier and into the bargain he is now all set for future and the ISDN & PSTN Switch off